USP Florence - High Federal Prison: Visiting Hours, Address and Sending Money

Florence - High at a glance

USP Florence is a high-security federal penitentiary in a complex of federal prisons at 5880 Highway 67 South, about 2 miles south of Florence, Colorado. The visiting room is mainly used for general population (called "Cadre") inmates. People in the Special Housing Unit (SHU) or Special Management Unit (SMU) visit by video.

How many people: 799 in the USP (BOP, October 29, 2026).
Medical care level 2: Stable outpatients who need to see a clinician anywhere from monthly to every 6 months. Examples the BOP gives: diabetes controlled with medication, epilepsy, emphysema. Click here to read the source: BOP "Institution Care Levels for Medical Assignment," February 13, 2024 (released under FOIA 2024-03455) ↗
Mental health care level 2: Routine outpatient mental health care, or short crisis care such as suicide watch. The BOP does not post care levels on its website. This list is dated February 13, 2024 and came out through a public records request. Click here to read the source: BOP "Institution Care Levels for Medical Assignment," February 13, 2024 (released under FOIA 2024-03455) ↗
Who is there: Men. On the 2026 audit, ages ran from 22 to 77. Click here to read the source: PREA audit report, FCC Florence (onsite May 19 to 21, 2026) ↗
Built for: 971 people. On the audit day it held 810. Click here to read the source: PREA audit report, FCC Florence (onsite May 19 to 21, 2026) ↗
Average stay: 512.5 days. Click here to read the source: PREA audit report, FCC Florence (onsite May 19 to 21, 2026) ↗

The BOP's own page for USP Florence - High.

How far is it from you?

Driving directions (Google Maps) → Bus or train (Google Maps) →

Plan your drive around this: The visiting paper gives no cutoff time for arriving. The warden can limit or change visiting hours for space, staff or security. Extra days around Christmas and New Year depend on the day the holiday falls, and the inmates get a memo.

Our miles and time are an estimate from your ZIP code's center. Google Maps gives the exact route. Your ZIP code never leaves your phone unless you tap a Google Maps button.

Visiting hours and days

Who	Days	Hours
General population (visiting room)	Saturday, Sunday and federal holidays	8:00 a.m. to 3:00 p.m.
SHU and SMU (video visits)	Same days. Video visits end 30 minutes before closing time and are usually limited to two hours. SMU: up to five visits a month, immediate family only, request in writing at least one week ahead.	Ends 2:30 p.m.

The visiting paper gives no cutoff time for arriving. The warden can limit or change visiting hours for space, staff or security. Extra days around Christmas and New Year depend on the day the holiday falls, and the inmates get a memo.

No regular visiting on weekdays. Visits are Saturday, Sunday and federal holidays only. The visiting rules are from September 19, 2013 and the handbook from March 3, 2014, so they may be out of date. Call 719-784-9454 before you drive. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗

The rules at the door: ID, points, what you can bring

How many visits: No limit on how often, as long as the visit is in visiting hours and there is space. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
How many people: No more than four adults and six children at one time. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
Children: Children under 16 cannot visit unless a responsible adult who is on the approved list is with them. Visitors aged 16 or 17 need written permission from a parent, legal guardian or immediate family member over 18 if they come alone. Only children 5 or younger may sit on their lap. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
ID: Everyone 16 or older must show official federal or state photo ID. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
Money: No more than $20.00 a person. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
What you can carry: One wallet, clear change purse or small zip-lock bag (no larger than 8 by 6 inches), a comb, heart or prescribed medication, jewelry normally worn, and a diaper bag with sealed baby food, baby clothes, bottles, powder or lotion in the amounts needed for the visit. No chewing gum or breath mints. No photos. Lockers are in the front lobby. Take the key with you, and return it after the visit. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
What to wear: Dress as for a court room: conservative and professional. No camouflage, khaki, hospital scrubs, or shorts or capris more than 2 inches above the kneecap. No low-cut (V-neck), sleeveless, see-through, tube, tank, halter, crop, cap-sleeve or backless tops, swim suits, sweat suits, break-away pants, open-toe shoes or skin-tight clothes. No gang-related clothing or sagging pants. Dresses must reach the back of the knee, including any slit. No sundresses, jackets, overcoats or excessive jewelry. No hats, bandanas or scarves except religious headgear. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
Touching: Handshaking, embracing and kissing only at the start and end of the visit. One kiss at each. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
If you leave: If a visitor leaves the visiting room for any reason, their visit is over for the day. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗
When it gets crowded: Staff end visits for people who live within a 50-mile radius first, then by the time the visit started. Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗

How to get on the visiting list

Immediate family (mother, father, step-parents, foster parents, brothers, sisters, spouse and children) go on the list after the relationship is verified. A background check (NCIC) still has to be done.
Other relatives (grandparents, uncles, aunts, in-laws, cousins) can be added if there is no reason against it.
Friends and associates must have known them before prison, unless the warden makes an exception. The limit is ten friends or associates.
To be added if you are not immediate family, write to the inmate's unit staff at USP Florence at least four weeks before the visit. You get a letter of approval to bring with you.
People with a criminal record can be approved, but the warden must approve them.
They can change the list at any time.
The unit team confirms the relationship of requested visitors within two weeks after they arrive.

Fill out the visiting form for Florence - High →

Click here to read the source: FLP 5267.08D, Visiting Regulations (September 19, 2013) ↗

Driving directions (from the BOP)

From Colorado Springs: Take Highway 115 south to Florence. Turn south on State Highway 67 and go about two miles to the main entrance of the complex.
From Pueblo: Take US Highway 50 west about thirty miles to State Highway 115. Turn south on Highway 115 and go about five miles to State Highway 67. Turn south on Highway 67 and go about two miles to the main entrance.
Taxi: Florence Cab Service, 784-2222. Express Taxi, 634-3111. Yellow Cab, 687-8222. Colorado Springs Airport is the airport near the prison, with car rentals.

Street address for your GPS: 5880 Hwy 67 S, Florence, Co 81226. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

The BOP beats to its own drum. The front desk has the final say. Keep a spare outfit in the car.

USP Florence - High

Rules dated September 19, 2013 (13 years old)

Official rules (PDF) En español (PDF)

13 years old. Ask your loved one to check the copy posted in the unit before you drive.

Skirts and dresses	Dresses (and slits) must reach the back-of-knee break (0 inches above).
Shorts	Shorts/capris no more than 2 inches above the kneecap.
Colors to avoid	No khaki-colored clothing.
Leggings, spandex	No skin-tight clothing.
Bras and metal	Not in the written rules. Some prisons ban underwire bras anyway, and the penalty can be more than being sent home. Wear a sports bra or a bra with no wire.
Camouflage, military	No camouflage clothing.
Shoes	No open-toe shoes.
Children	Not in the written rules.

All 24 rules, in the BOP's own words

Length and fit

Dresses (and slits) must reach the back-of-knee break (0 inches above).the length of the dress will not be shorter than the natural break of the wearers’ leg, at the back of the knee.
Shorts/capris no more than 2 inches above the kneecap.shorts or Capri style pants whose length is more than 2 inches above the knee cap.
No sleeveless, tank tops or cap sleeves.sleeveless, see-through clothing, tube tops, tank tops, halter
No low-cut (e.g., V-neck) shirts or dresses.Low cut (e.g., V-neck) shirts or dresses,
No crop tops.crop tops, cap sleeves,
No tube, halter tops or backless clothing.tube tops, tank tops, halter tops, crop tops, cap sleeves, backless clothing,
No see-through clothing.see-through clothing, tube tops,
No skin-tight clothing.(e.g., skin-tight clothing, etc.) are not permitted.
No swim suits.backless clothing, swim suits, sweat suits,
No sweat suits or break-away pants.swim suits, sweat suits, break away pants,

Colors and uniforms

No khaki-colored clothing.khaki colored clothing, hospital scrubs,
No camouflage clothing.visitors are prohibited against wearing camouflage clothing, khaki colored clothing,

Bras, underwear and metal

No excessive jewelry.Sundresses, jackets, overcoats and excessive jewelry are not permitted.

Shoes

No open-toe shoes.away pants, open toe shoes,

Hats, hoods and coats

No hats, bandanas or scarves.hats, bandanas and/or scarfs will not be worn during visits.
Religious headgear is allowed.With the exception of religious headgear,
No jackets or overcoats.Sundresses, jackets, overcoats and excessive jewelry are not permitted.

Everything else

No gang-related attire or fashions, including sagging pants.No gang related attire or fashions will be allowed in the visiting room, this includes sagging of the pants.
No hospital scrubs (inmates wear blue scrubs).khaki colored clothing, hospital scrubs,
No sundresses.Sundresses, jackets, overcoats
Attire must suit a courtroom: conservative and professional.The attire worn must be appropriate for a court room environment (i.e. conservative and professional).
Excessively long shirts must be tucked in.Shirts must also be tucked in if deemed excessively long.

If they say no

Provocative or scantily clad attire is reason to deny visiting.Excessively provocative or scantily clad attire is reason to deny and/or preclude visiting.
Operations Lieutenant makes final determination.The Front Lobby Officer will contact the Operations Lieutenant if a final determination is needed.

Inmate mailing address

Use their committed name exactly as the BOP Inmate Locator shows it. The name and number below are examples (JOHN ANTHONY SMITH-JONES, 12345-678).

JOHN ANTHONY SMITH-JONES
Reg. No. 12345-678
USP Florence - High
P.O. Box 7000
Florence, Co 81226

The BOP page lists the mailing address as P.O. Box 7000, Florence, CO 81226. Put their committed name and register number on the envelope. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

Use the P.O. Box only. Never mail to the street address (5880 Hwy 67 S, Florence, Co 81226).

Mail days: First class mail is handed out Monday through Friday (except holidays) by the evening watch officer in each living unit. Usually no weekend or holiday mail. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Legal mail: Opened in front of them. It must be clearly marked as legal mail, and the attorney must ask that it be opened only in their presence. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Money: Never put money in a letter. Send it to the BOP lockbox in Des Moines (see the Money tab). Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

Books and magazines: at a high security prison, books and magazines must come straight from a publisher, book club or bookstore (Amazon, for example), never from home.

How to send money to an inmate here

Use their committed name exactly as the BOP Inmate Locator shows it. The name and number below are examples (JOHN ANTHONY SMITH-JONES, 12345-678).

Money never goes to Florence - High. It goes to the BOP, and the BOP puts it on their account. There are 3 ways. Each one below shows you the actual form and exactly what to write in each box, already filled in with their name and number.

First, they must sign the power-of-attorney form (BP-A0407) when they arrive. Until they do, MoneyGram and Western Union money cannot post. Click here to read the source: Program Statement 4500.13, Trust Fund/Deposit Fund Manual (May 7, 2026) ↗

1. Postal money order Our pick

"Postal" means the U.S. Post Office. A postal money order is one you buy at the counter of a U.S. Post Office, from the United States Postal Service. Money orders sold at Walmart, a grocery store, a bank, Western Union, MoneyGram or a check-cashing store are not postal money orders.

Why it matters: a postal money order has no hold. Once the BOP's lockbox in Des Moines gets it, it goes on their account. Every other money order and every personal or company check is put on a 15-day hold first, and the 15 days only start when the lockbox receives the envelope. Add the days it spends in the mail, and it can be close to three weeks before they can spend it.Click here to read the source: BOP, Sending money by U.S. mail ↗ Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗ Foreign money orders and checks are held 45 days. The postal money order is also the cheapest way.

The Post Office's own steps

Decide the amount. Up to $1,000 in one money order.
Go to any Post Office.
Bring cash or a debit card. The Post Office does not take credit cards for money orders.
Fill it out at the counter with the clerk. Use the boxes below.
Pay the amount plus the fee: $2.65 for up to $500, $3.75 for $500.01 to $1,000.
Keep your receipt. You need it to track the money order or replace it if it is lost.Click here to read the source: U.S. Postal Service, Money Orders ↗

A U.S. Postal Service money order, the red and blue design, with the 5 boxes you fill in marked and numbered — The Postal Service's own sample of the new red-and-blue money order, with our example filled in. The clerk prints the amount, date and serial number. Tap to enlarge. Click here to read the source: U.S. Postal Service, Money Orders (sample images) ↗

Pay toJOHN ANTHONY SMITH-JONEStheir committed name, exactly as the BOP Inmate Locator shows it
Address (under Pay to)Federal Bureau of Prisons, P.O. Box 474701, Des Moines, IA 50947-0001
FromMARIA SMITH-JONESyour name
Address (under From)123 Main Street, Trenton, NJ 08608your address
MemoReg. No. 12345678their 8-digit register number, no dash

The older green U.S. Postal Service money order — The older green design is still in use until the Post Office runs out of it. The boxes are the same. Click here to read the source: U.S. Postal Service, Money Orders (sample images) ↗

Unconfirmed: the BOP does not say in writing what goes on the "Pay to" line. Their name is what families use. The name and number on the envelope are what the BOP requires.

Maria Smith-Jones
123 Main Street
Trenton, NJ 08608

STAMP

Federal Bureau of Prisons
JOHN ANTHONY SMITH-JONES
12345678
Post Office Box 474701
Des Moines, Iowa 50947-0001

The envelope. Nothing else inside: no letters, no photos.

Lost it? Tracking and replacing a money order

Keep the receipt. You need the serial number, post office number and amount to track it at tools.usps.com/money-orders.htm.
Lost or stolen: take the receipt to any post office and ask for a Money Order Inquiry. It costs $23 and can take up to 60 days.

2. MoneyGram

Posts in about 2 to 4 hours if sent 7 a.m. to 9 p.m. Eastern, any day. Up to $300 per payment. In a store, you fill out the blue ExpressPayment form. This is the BOP's own filled-in sample:

The MoneyGram blue ExpressPayment form, filled in by the BOP, with the 6 boxes you fill in marked 1 to 6 — The BOP's sample (2012). Fill in only the left "Pay a Bill" side. Tap to enlarge. Click here to read the source: the BOP's MoneyGram sample form ↗

Company NameFederal Bureau of Prisons
City & StateWashington, DC
Receive Code7932always the same
Account Number of the Bill to Pay12345678SMITHJONESone letter or number per box
Amount to Payup to $300
Message to Biller or Beneficiary NameJOHN ANTHONY SMITH-JONES

Top section: your own name, address, phone and signature. Pay cash. Keep the receipt with the reference number.

Unconfirmed: some stores now type it into a screen instead of using the paper form. The boxes are the same.

Doing it online or in the MoneyGram app instead

Go to moneygram.com (Pay Bills) or the MoneyGram app and log in or sign up.
Search the biller 7932 or "Federal Bureau of Prisons."
Enter the amount (up to $300) and the account number 12345678SMITHJONES.
Pay with a debit or credit card. A credit card can charge a cash-advance fee.

3. Western Union

Posts in about 2 to 4 hours. In a store, ask for the Quick Collect form ("To Send Money Form for Bill Payments"). Do not ask for a regular money transfer. This is a real Quick Collect form filled in with the BOP's values:

A Western Union Quick Collect payment form filled in for the Federal Bureau of Prisons, with the 5 boxes you fill in marked 1 to 5 — A 2008 version of the form, posted by a family-help site. The form in your store may look different, but the box names are the same. Tap to enlarge.

Dollar Amountyour amount
Pay toFederal Bureau of Prisons
Code CityFBOP, DC
AttentionJOHN ANTHONY SMITH-JONES
Account # with Company (in the SENDER section: this is where people get lost)12345678SMITHJONES

Leave Promo Code blank. Put your own name, phone and address in the rest of the Sender section and sign at 3. Pay cash (some stores take debit). You get a 10-digit tracking number (MTCN). Keep it.

Unconfirmed: some stores have the blue Quick Collect form, some a "Pay a Bill" section, and some a phone to an agent.

Doing it online (Send2Corrections), screen by screen

You need a photo ID to set up the account: your name must match your ID exactly.

Go to send2corrections.com or the Send2Corrections app. Log in or register.
"Who are you sending to?" Choose the facility Federal Bureau of Prisons (FBOP DC).
Receiver first name, middle name (optional), last name: exactly as the BOP has it.
Commissary number: type only the 8 digits, 12345678. No dash, no name. The site adds the last name itself and shows the full account number in a grey box you cannot type in.
Ignore the pop-up that says "BOP number will not work." That text shows for every prison. The register number is what works.
Amount: $1 to $300. Pay by card, or choose "Pay Cash (in-store)" and pay at a Western Union counter within 12 hours, or it cancels.

Hyphenated last name? The site drops the hyphen: Smith-Jones becomes 12345678SMITHJONES.

Money sent to the wrong person is not returned by Western Union. Western Union payments cannot be changed after they are sent.

Commissary: what they can spend

USP Florence's handbook (March 2014) says the national spending limit is 320.00 but may be lower locally. National BOP policy (PS 4500.13, May 7, 2026) is $460 a month. The commissary list on the BOP site says "Updated October, 2017" and is a scan, so we have not copied its prices. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗ Click here to read the source: Program Statement 4500.13, Trust Fund/Deposit Fund Manual (May 7, 2026) ↗

How shopping works at Florence - High

Their account is revalidated on a monthly, bi-weekly or weekly cycle.
They need their commissary card at all times as ID.
They can check their balance on TRULINCS or on the inmate phone.

The price list: Florence - High's official list is a scan or an older layout we could not turn into a reliable searchable list, so we don't retype prices we can't be sure of. Click here to read the source: USP Florence General Population Commissary Sales List (updated October 2017) ↗

Phone calls and email

Minutes: 300 minutes a month. Each call ends after 15 minutes. Calls are monitored and recorded. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Contacts: Up to 30 approved numbers on their phone list. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Paying: They move money from their commissary account to the phone account. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

They have to add your number and email to their list first. Emails come through CorrLinks: you get an invitation by email once they add you.

Health care at Florence - High

Medical care level 2 and mental health care level 2 (of 4). Stable outpatients who need to see a clinician anywhere from monthly to every 6 months. Examples the BOP gives: diabetes controlled with medication, epilepsy, emphysema. Click here to read the source: BOP "Institution Care Levels for Medical Assignment," February 13, 2024 (released under FOIA 2024-03455) ↗

Sick call: Staff screen the complaint, give a future appointment and list it on the callout sheet. If they are sick after sign-up, they tell their work supervisor or unit officer, who calls Health Services. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Co-pay: They pay a fee for care they ask for, unless staff decide they have no money (indigent). Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗
Services: Sick call, chronic care clinics, routine dental care, and emergency care for injuries and sudden illness. Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

Write a sick call request →

Programs

RDAP (drug program; can mean up to a year off for those eligible): The BOP lists USP Florence as an RDAP location. Click here to read the source: First Step Act Approved Programs Guide (May 2026) ↗
Other drug programs: Drug education and non-residential drug abuse treatment. If they are required to take the course, they can put their name on the waiting list with an Inmate Request to Staff (a "cop-out"). Click here to read the source: USP Florence Admission and Orientation Handbook (updated March 3, 2014) ↗

The BOP's First Step Act guide lists USP Florence as an RDAP site (updated June 4, 2026). Click here to read the source: First Step Act Approved Programs Guide (May 2026) ↗

Safety record

Criminal cases at Florence - High

Deaths announced by the BOP

August 24, 2026A 55-year-old man was found unresponsive at about 12:10 p.m. and pronounced dead by EMS. The FBI was notified. Click here to read the source: BOP press release, "Death at USP Florence," August 25, 2026 ↗
June 21, 2026A 28-year-old man was found unresponsive at about 7:10 p.m., taken to a hospital, placed on life support and pronounced dead on June 24, 2026. The FBI was notified. Click here to read the source: BOP press release, "Death at USP Florence," June 25, 2026 ↗
December 7, 2025A 57-year-old man was found unresponsive at about 8:30 a.m. and pronounced dead. The FBI was notified. Click here to read the source: BOP press release, "Death at USP Florence," December 8, 2025 ↗
February 23, 2021A 59-year-old man died at a hospital. The BOP said the man tested positive for COVID-19 after death, and listed long-term medical conditions as risk factors. Click here to read the source: BOP press release, "Inmate Death at USP Florence," March 24, 2021 ↗
March 1, 2021A 61-year-old man died at a hospital after testing positive for COVID-19. Click here to read the source: BOP press release, "Inmate Death at USP Florence," March 2, 2021 ↗

These are deaths the BOP announced in a press release. The BOP does not publish a full count of deaths at each prison, so this is not a total.

Sexual abuse audit (PREA)

The last federal sexual-abuse (PREA) audit covered the whole Florence complex and visited May 19 to 21, 2026. Result: 0 standards exceeded, 45 met, 0 not met. The final report is dated July 3, 2026. In the 12 months before the audit, the complex recorded 19 sexual-abuse allegations (10 against staff, 9 against other inmates) and 40 sexual-harassment allegations (28 against staff, 12 against other inmates). The audit does not split these numbers by prison, so they are for the whole complex. Click here to read the source: PREA audit report, FCC Florence (onsite May 19 to 21, 2026) ↗

An allegation is a report, not a finding. The audit counts reports made, not what investigators concluded.

News about Florence - High

No news stories found yet. We check every day. Last checked Nov 3, 2026, 10:20 pm ET.

Intel from the Inside

Intel last checked: November 3, 2026

Reports from people inside, in their own words. It is how the place really runs, not official policy, and it can change. We never publish names.

No Intel reported for Florence - High yet.

Know something about Florence - High that families should know? Tell Scooter. Our team checks every report before it goes up, and we never publish names.